Support

Become a Reseller

Sell our IPTV service to your own customers. Buy 12-month lines in bulk at wholesale prices, from 10 lines.

  1. Send us the form below with how many lines you want.
  2. We email you our reseller plans and how to pay (Bitcoin).
  3. Once your payment is confirmed, your lines arrive by email.

Send a message

The more specific you are, the faster this goes. Naming the device, the player app and what appears on screen usually turns a three-message exchange into one reply.

Other ways to reach us

Email

The best route for anything involving an existing subscription, because it gives us the address the line is registered to.

help@lemotv.online

Live chat

The bubble in the corner of this page reaches the same team. Best for a quick pre-sale question rather than a technical fault, where an email trail is more useful.

Before you write in

If a stream has stopped, the sixty-second checklist resolves the majority of cases on its own — and if it does not, running it first tells us exactly what to look at.

What to expect

How Support Actually Works Here

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Reply times

Most messages are answered within the hour during waking hours in Europe and North America, and inside a few hours overnight. Nothing sits for a day.

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What we can do

Reset a password, reissue credentials, upgrade a plan in place, check a line from our side, and confirm whether a specific channel exists in the list.

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What we will not do

Guess. If a fault is your connection or your app, you will be told that directly rather than sent through a scripted sequence that wastes an evening.